Streaming Doctor
Streaming not working? Let’s narrow it down.
Choose your service and symptom, follow the checks on the device that fails, and save a useful summary for support. Each check explains what its result can — and cannot — tell you.
- No email needed
- One check at a time
- Copy or download your checks
Guided troubleshooting, not a network scan. This tool uses your answers. It does not inspect your IP, account or playback, and you can skip any check you cannot perform.
Start with a specific problem
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Find your streaming error
Choose your service and enter a code, message or problem. Open a match for three practical checks and the official help source.
Search stays in this page. Do not enter passwords, account numbers or payment details.
126 documented cases across 21 services. Exact codes are labelled separately from symptoms. Actions are VPN Observer’s practical checks based on linked official help. Sources checked October 30, 2026; these are not playback-test results.
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Browse the documented cases below.
No documented match for that search. Try a shorter message or select the service. We will not guess what an unlisted code means.
Continue with guided checksError 28 or 43 on ABC.com
ABC documents a provider-session and browser-refresh troubleshooting sequence for both codes, without publishing a definitive underlying cause.
What to do next
- Sign out of the TV provider currently linked on ABC.com.
- Clear the browser cache and refresh the ABC website before starting a new session.
- Sign back into your participating TV provider and retry the same program; record the code if it returns.
Will a different IP fix this?
A residential US IP is not ABC’s documented remedy for these codes. Refresh provider authorization and browser state first; investigate region separately only when the message identifies it.
Official help: ABC error-code troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
The old ABC mobile or TV app no longer works
ABC’s standalone mobile and streaming-device apps have been retired; repeated reinstalls will not restore the former entertainment app.
What to do next
- Open ABC.com in a current desktop or mobile web browser.
- For television viewing, check the viewing options offered by your participating TV provider.
- Confirm where the exact show is currently available, including Hulu if appropriate; each service has its own access requirements.
Will a different IP fix this?
A residential US IP cannot revive a retired app or make it reappear in an app store. Choose a supported current viewing route before checking its network location.
Official help: ABC retired mobile and streaming-device apps
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
ABC.com episode shows a lock symbol
A lock identifies an ABC.com episode requiring sign-in through a participating TV provider, rather than an ordinary connection failure.
What to do next
- Select the locked episode and sign into your own participating TV-provider account.
- If you lack that access, check whether the episode later becomes unlocked; many do after eight days.
- Alternatively, browse ABC’s unlocked content or free streaming channels, whose availability remains subject to programming arrangements.
Will a different IP fix this?
A residential US IP does not provide a television subscription or remove the lock. Geographic access and the episode’s provider requirement are separate checks, and neither guarantees title availability.
Official help: ABC lock-symbol explanation
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
ABC.com video is choppy, stalled, or will not play
ABC identifies congestion, weak connections, and competing devices as possible reasons that video delivery becomes interrupted or fails.
What to do next
- Refresh the browser and try rewinding the program a few minutes before replaying.
- Close other applications and reduce devices using the same network, then check actual download speed.
- Restart the viewing device; if the same title still fails, send ABC technical support your device and program details.
Will a different IP fix this?
A residential US IP does not cure insufficient bandwidth or local congestion. Use a location-focused connection test only if the player separately reports a geographic restriction.
Official help: ABC stalled or choppy playback
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
ABC.com player fails with JavaScript disabled
ABC.com requires JavaScript for streaming and interactive controls, so browser settings or script-blocking extensions can prevent the player working.
What to do next
- Check that JavaScript is allowed for ABC.com in your browser’s site settings.
- Temporarily allow ABC.com in any script-blocking extension and reload the video page.
- Retest in an updated browser with default site settings; if playback remains broken, use ABC’s video-troubleshooting guidance.
Will a different IP fix this?
A residential US IP cannot enable browser scripts or fix blocked player controls. Repair the browser requirement first; a subsequent geographic or provider message needs its own diagnosis.
Official help: ABC JavaScript requirement
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Paid for AMC+ but the direct app does not recognize access
A channel subscription can belong to its selling platform instead of the separate AMC+ app.
What to do next
- Check the receipt for the exact viewing platform, distinguishing a channel purchase from an app-store subscription.
- For Apple TV Channels, Prime Video Channels or The Roku Channel, open AMC+ inside that platform.
- For participating TV providers, use provider sign-in and verify package eligibility before buying another subscription.
Will a different IP fix this?
A Residential US IP cannot move a channel subscription into the direct app. First use the player and account route included with your purchase.
Official help: AMC+ FAQs: where to watch · AMC+ TV-provider sign-in
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
TV activation code does not finish sign-in
The TV code links a television app to an existing account; displaying a code does not supply a subscription.
What to do next
- Keep the AMC+ activation screen open and use the official activation address shown for your account route.
- Enter the account credentials and TV code in a computer browser; eligible provider accounts use their provider flow.
- Wait for the TV to update, then contact AMC+ with the device and activation stage if it remains stuck.
Will a different IP fix this?
A Residential US IP does not validate an activation code or supply missing account entitlement. Resolve the TV-to-account linking step before testing connections.
Official help: AMC+ TV activation
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
AMC+ will not stream on a TV-connected device
AMC+ documents general streaming problems on supported TV devices without assigning them a universal VPN error code.
What to do next
- Confirm the device is connected to Wi-Fi or Ethernet, then check both its system and AMC+ updates.
- Disconnect the streaming device from power for at least two minutes, reconnect it and retry the title.
- If needed, reinstall AMC+; report the model, app version, affected title and exact message if playback still fails.
Will a different IP fix this?
Start with the player and device checks. A Residential US IP does not repair outdated software; consider a connection comparison only if another network changes the result.
Official help: AMC+ on TV-connected streaming devices
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
AMC+ cannot find or cast to Chromecast
AMC+ casting requires the sending phone or computer and Chromecast to share the same Wi-Fi network.
What to do next
- Connect Chromecast to the TV and put Chromecast and the sending device on the same Wi-Fi network.
- In the AMC+ mobile app, start the title, pause it, then select the cast icon and destination.
- If no destination appears, follow the linked Chromecast troubleshooting guide and report persistent AMC+ app problems to support.
Will a different IP fix this?
A Residential US IP cannot make devices discover one another locally. Confirm that both devices share the casting network before investigating any separate streaming restriction.
Official help: AMC+ on Chromecast
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
US discovery+ access changes while traveling
discovery+ access and content vary by country, and a US subscription is not a universal international subscription.
What to do next
- Confirm the subscription's country and whether you are opening direct discovery+ or a provider's player.
- Check current discovery+ travel guidance for your destination; do not assume another country's subscription transfers automatically.
- If access should be available, ask discovery+ to review the actual country, account route and exact message.
Connect with a Residential US IP for Discovery+
If you use US discovery+ and get a country error while traveling, try a Residential US IP. It gives you a US residential connection to use with your existing US account. Connect, reopen discovery+ and retry the video.
A Canadian or other regional subscription does not become a US subscription when you change IP.
Official help: Can I stream discovery+ while traveling? · Canadian discovery+ transition
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
AVFoundationErrorDomain-11819 on Apple devices
discovery+ identifies this Apple TV or iOS playback error as a case requiring a device restart.
What to do next
- On Apple TV, disconnect both the television and Apple TV from power for two minutes.
- Reconnect and start both devices; on iPhone or iPad instead power the device off, wait ten seconds, and restart.
- Reopen discovery+ and retry; if the same code returns, provide support with the title and Apple device details.
Will a different IP fix this?
A Residential US IP is not the documented remedy for this Apple playback error. Complete the restart and identify a persistent device or player problem first.
Official help: discovery+ 11819 error
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
DRM error during playback
A discovery+ DRM message can involve an older device, HDMI connection or regional limitations on a particular episode.
What to do next
- Switch off the television and streaming device, and disconnect the HDMI cable at both ends if used.
- Power the equipment back on, reconnect HDMI securely, reopen discovery+ and retry the same video.
- If it persists, give support the full DRM message, device model, title and actual viewing location.
Will a different IP fix this?
A Residential US IP cannot repair HDMI protection or unsupported hardware. Consider location separately only when the affected title and support guidance point to regional rights.
Official help: discovery+ DRM error
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Too many streams
The direct discovery+ service allows four simultaneous streams; another active session may be using the available capacity.
What to do next
- Open your profile, choose Account, and find Manage Devices under the account information section.
- Ask your household to stop an unnecessary stream, or remove an unused device to sign it out.
- Allow a few minutes after stopping playback, then retry your device before contacting support about a persistent limit.
Will a different IP fix this?
A Residential US IP does not increase the account's stream allowance. Free a session or resolve unexpected device access instead of changing networks to bypass the limit.
Official help: discovery+ Too many streams
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Video not available
discovery+ treats this as a playback problem and does not identify the wording alone as proof of a VPN block.
What to do next
- Close the discovery+ app or the browser window completely before attempting another playback session.
- Clear the relevant app data and cache, or the browser's stored discovery+ data, then reopen and retry.
- If it returns, report the episode, device and any product advertised during the failing commercial to discovery+.
Will a different IP fix this?
A Residential US IP is not the first remedy for this generic video message. Rule out stored player data and a title-specific or advertisement-specific failure.
Official help: discovery+ Video not available
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Subscription exists but discovery+ sign-in fails
Sign-in depends on where the subscription was purchased; several channel subscriptions are watched inside the selling app.
What to do next
- For Prime Video Channels, The Roku Channel, DIRECTV, DISH or Sling purchases, start with that provider's app.
- For direct discovery+ accounts, request a sign-in code or reset the password using the correct account email.
- Check spam folders; former Canadian WBD subscribers should follow the Rogers transition notice for their billing route.
Will a different IP fix this?
A Residential US IP cannot repair credentials, activate channel entitlement or restore Canada's closed WBD service. Use the account and app associated with the current subscription.
Official help: Can't sign in to discovery+ · Canadian discovery+ transition
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Error 73: Location or VPN restriction
Disney+ may detect an unsupported country or a connection using a VPN or IP anonymizer.
What to do next
- Confirm Disney+ operates in the country where you are watching.
- Disable the VPN or IP-anonymizing service in device settings, then restart the Disney+ app.
- Test the internet connection and restart the device; contact Disney+ if the location remains incorrect on a normal connection.
Connect with a Residential US IP for Disney+
Error 73 can appear when Disney+ rejects the location or VPN connection. If you want to try a US connection, switch to a Residential US IP, reopen Disney+ and play the same video. This can help when your current IP address is causing the block.
Keep your Disney+ subscription; available titles still depend on Disney+'s regional rules.
Official help: Disney+ error 73 help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Error 83: Device or connection problem
Disney+ identifies a device-compatibility or internet-connection problem while starting playback.
What to do next
- Use the Disney+ app on a supported device, or a supported computer browser; avoid unsupported mobile-browser playback.
- Check connection stability and restart the modem and router, especially after an internet outage.
- Completely reopen the app or refresh the website, then restart the device if the error continues.
Will a different IP fix this?
A Residential US IP will not make unsupported hardware or a browser configuration compatible, and it does not repair unstable Wi-Fi.
Official help: Disney+ error 83 help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Error 75: Too many simultaneous streams
The account is already streaming on more devices than the current Disney+ plan permits.
What to do next
- Stop Disney+ playback on another device in the household.
- Open Account settings > Manage Devices to review recently active devices.
- Sign out unnecessary devices and remove any unfamiliar ones, then retry playback on the device you want to use.
Will a different IP fix this?
A Residential US IP does not increase a subscription's stream allowance. Check the current plan's limit rather than assuming one fixed number applies to every market.
Official help: Disney+ error 75 help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Error 42: Internet connection trouble
Disney+ cannot maintain the internet connection needed to launch or play reliably.
What to do next
- Check that you are using a supported Disney+ device or computer browser.
- Completely close and reopen Disney+, then restart the modem and router.
- Run a connection-speed test and check for interruptions; a strong Wi-Fi indicator alone does not prove that the internet connection is stable.
Will a different IP fix this?
A Residential US IP is not the first fix for a local network problem; restore a stable connection and retest before changing routing.
Official help: Disney+ error 42 help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Error 39: Content authorization problem
The selected content may be restricted by the plan, profile rating settings, or an unsupported playback configuration.
What to do next
- Confirm the title is included in your current plan and that you are signed into the correct account and profile.
- Have the account owner review the profile's content-rating settings.
- Retry through the Disney+ app on a supported device or a supported computer browser, then relaunch the app if necessary.
Will a different IP fix this?
A Residential US IP does not change plan entitlement, profile age limits, or supported-device requirements.
Official help: Disney+ error 39 help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Error 14: Password rejected
The password may be incorrect or may have changed through another service using the same MyDisney login.
What to do next
- Use the email address associated with the Disney+ subscription and your current MyDisney password.
- Request a one-time code through the sign-in help option and check the account email, including spam folders.
- Follow account-recovery prompts; remember that changing MyDisney credentials also affects other services connected to that login.
Will a different IP fix this?
A Residential US IP cannot recover a password or verify account ownership. Use the official MyDisney sign-in and recovery flow.
Official help: Disney+ error 14 help · Disney+ account sign-in help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
This content is subject to blackout
ESPN applies regional or local rights restrictions to certain events, even when the viewer has an active subscription.
What to do next
- Check local listings to identify the network holding rights to the specific event.
- If using mobile data and the blackout seems incorrect, compare your normal Wi-Fi connection.
- Enable device location access and ask ESPN support to review a suspected mistake with the game and actual location.
Will a different IP fix this?
A residential US IP does not grant blackout rights. Correcting an incorrectly detected location is different from avoiding a valid restriction; use the authorized broadcaster for your actual market.
Official help: ESPN blackouts and location detection · ESPN blackout policy
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
ESPN video freezes, stalls, or will not start
ESPN playback problems can involve device support, unstable internet, software, or HDMI connections rather than the account’s geographic location.
What to do next
- Confirm the viewing device is supported and its operating system is updated.
- Fully close ESPN, restart the device, and check the internet and HDMI connections.
- Test another streaming app and another compatible device; reinstall ESPN if the failure stays with that app.
Will a different IP fix this?
A residential US IP does not repair obsolete software or a faulty display connection. Check these playback causes first; investigate location only when ESPN identifies a separate region issue.
Official help: ESPN playback and streaming troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
ESPN or ESPN2 is locked with ESPN Select
ESPN Select provides ESPN+ content; ESPN Unlimited additionally covers ESPN’s networks and services, so the plans are not interchangeable.
What to do next
- Check the plan name attached to your ESPN account rather than relying on an old ESPN+ label.
- Identify the event’s listed channel and whether your plan or participating TV package includes it.
- If you already qualify, sign into the matching account or activate included access before buying a second subscription.
Will a different IP fix this?
A residential US IP cannot convert Select into Unlimited or add a missing network entitlement. Resolve the plan and sign-in mismatch before changing any connection settings.
Official help: ESPN Select versus ESPN Unlimited · ESPN Select and Unlimited in Disney/Hulu bundles
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
ESPN shows a TV-provider subscription error
ESPN says provider-originated errors during live video can indicate a problem with the viewer’s television or cable subscription.
What to do next
- Check which TV provider is linked and whether its current package includes the requested ESPN network.
- Contact that provider if its credentials or channel authorization fail, supplying the exact message.
- If the provider confirms access but ESPN still fails, contact ESPN support with the event, device, and provider details.
Will a different IP fix this?
A residential US IP cannot fix billing, authorize a missing network, or replace provider credentials. Account entitlement must be valid before a network-location test becomes useful.
Official help: ESPN TV-provider video errors
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
ESPN will not open another simultaneous stream
ESPN’s app and website allow up to three concurrent streams; watching through a TV provider’s own app can follow different limits.
What to do next
- Stop unused ESPN streams and close any browser tabs that are still playing video.
- Confirm whether you are using ESPN directly or your provider’s app, then check the applicable allowance.
- If sessions cannot be accounted for, review MyDisney security options; signing out everywhere also affects other Disney services.
Will a different IP fix this?
A residential US IP does not increase concurrent-stream allowances or remove active sessions. Resolve account usage first, and consider the wider effect before choosing MyDisney’s global sign-out.
Official help: ESPN concurrent-stream limit
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
The US ESPN service is unavailable in your country
The US ESPN subscription service has territorial limits; regional ESPN offerings on Disney+ are separate viewing options.
What to do next
- Confirm you are using the US ESPN service and identify your actual viewing country.
- For an incorrect location result within its service area, compare your normal residential connection and contact ESPN.
- When abroad, check the local authorized broadcaster or regional Disney+ offering for the specific event.
Connect with a Residential US IP for ESPN
Trying to watch the US ESPN service from abroad? Connect with a Residential US IP so your streaming connection uses a US residential address. This can help with a country block caused by the connection. Reopen ESPN and retry the event using your existing account.
Your ESPN plan, TV-provider access and sports blackout rules still apply.
Official help: ESPN service territory in the Disney/Hulu/ESPN agreement · ESPN international expansion on Disney+
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Fandango streaming is unavailable outside the US
Fandango's streaming policy limits service and content access to the United States, with some territorial exclusions.
What to do next
- Confirm the actual viewing country and that you are opening Fandango's streaming service, formerly Vudu and Fandango at Home.
- If a supported US location is incorrectly rejected, compare the same title on your ordinary connection without a VPN.
- Ask Fandango streaming support to review the location issue with the exact message and affected device.
Connect with a Residential US IP for Fandango at Home
Trying to open your US Fandango streaming library from abroad? Use a Residential US IP to connect through a US residential network. This can help when your current IP is causing a country block. Reopen Fandango and retry a title you already own or rent.
Use the account that owns the title; a connection plan does not include movies or rentals.
Official help: Fandango streaming policy · Fandango unified-brand announcement, July 2026
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Playback Error in Fandango streaming
Fandango's help index confirms a general player-error case; the message by itself does not identify a unique cause.
What to do next
- Record the complete message, title, playback quality and device before changing settings so the failure can be compared.
- Restart the player and test another title on the same setup, then the original title on another supported device.
- Send those results to Fandango streaming support if the failure continues; avoid assuming a generic error proves a VPN block.
Will a different IP fix this?
A Residential US IP is relevant only if testing isolates the connection. This general message does not establish an IP problem or promise a network-based fix.
Official help: Fandango general requirements: player-error help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
A purchased title is missing from the Fandango library
Fandango documents missing-library questions; account, linked-library and content-availability checks are needed before identifying the cause.
What to do next
- Check the streaming account email against the original purchase receipt, including any former Vudu account details.
- Identify whether the title was purchased directly or came from a connected library, and review that account connection.
- Give streaming support the receipt, exact title and account email if it remains absent; avoid repurchasing during diagnosis.
Will a different IP fix this?
A Residential US IP cannot recreate a purchase or reconnect library entitlement. Resolve account and title availability first; some content can also be affected by licensing changes.
Official help: Fandango account and library help index · Fandango streaming policy
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
A downloaded Android rental will not play on another device
Fandango's rental-download guidance says an Android download prevents that rental from playing on other devices until the download is removed.
What to do next
- Confirm that the affected item is a rental downloaded in the Fandango Android app, rather than a purchased movie.
- If you want to move playback, remove that rental's download from the Android device using the app controls.
- Return to the other device and retry the rental; ask streaming support if access remains unavailable afterward.
Will a different IP fix this?
A Residential US IP cannot release a rental tied to a download. Remove the downloaded rental first, and check any separate viewing-window issue with support.
Official help: Fandango Android rental downloads
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
The former Vudu/Fandango app no longer works on Meta Quest
Fandango states that its Oculus Quest application stopped functioning after support for the required TV software was withdrawn in 2023.
What to do next
- Identify whether you are trying to use the retired Quest application rather than a currently supported Fandango device.
- Open the same streaming account on an eligible device and look for the purchased titles in its library.
- Contact Fandango if the library is missing there; reinstalling the retired Quest application will not restore official support.
Will a different IP fix this?
A Residential US IP cannot reinstate a discontinued device application. Use a supported player for the library before diagnosing any separate location or playback problem.
Official help: Fandango Meta Quest app retirement
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Your IP address cannot be used to access Fubo content
Fubo reports this when it detects a VPN or proxy that prevents reliable geographic verification of your connection.
What to do next
- Turn off VPN or anonymous-browsing features and reopen the Fubo app.
- If using a work computer or managed connection, ask IT whether traffic passes through a VPN or VPS.
- Compare with your normal residential connection and contact Fubo if that connection is incorrectly blocked.
Connect with a Residential US IP for Fubo
Fubo is rejecting your current IP address. Try a Residential US IP to use an address from a US residential internet network instead of the blocked connection. Connect with USip, reopen Fubo and retry the same channel with your existing login.
Your Fubo package and Home Network rules still apply.
Official help: Fubo IP address restriction
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Fubo will not accept this Home Network
Fubo requires a qualifying residential internet connection when you designate a Home Network for its home streaming allowance.
What to do next
- Connect directly to your household residential internet service, rather than a hotspot or public Wi-Fi.
- Remove VPN or proxy routing before attempting to designate the network.
- In My Account, open Home Network and set the current network; contact Fubo if eligibility still fails.
Will a different IP fix this?
A marketed residential US IP is not proof that Fubo will accept it as Home. Its Home Network rules concern the actual qualifying connection and exclude proxy networks.
Official help: Fubo Home Network requirements
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Fubo reports TV devices streaming in different locations
Fubo permits TV-device playback from only one location at a time, including when separate home networks look like different locations.
What to do next
- Stop Fubo playback on TV devices in the other location, then retry.
- If every TV is at home, confirm they use the same designated Home Network.
- Use a supported mobile device or browser within your plan allowance when simultaneous viewing locations are needed.
Will a different IP fix this?
A residential US IP does not increase the permitted number of TV locations. Consolidate home connections and resolve active TV sessions rather than trying to disguise multiple households.
Official help: Fubo TV devices in different locations
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
We're unable to play this content
Fubo links this message to a video setup that does not meet a channel’s copy-protection requirements.
What to do next
- Try Safari on a Mac or Edge on Windows, and test without an external monitor.
- Reconnect the HDMI cable; if needed, test an HDCP 2.2-compatible cable and monitor.
- If only particular content fails, compare another supported device and report the channel and device to Fubo.
Will a different IP fix this?
A residential US IP cannot make a display chain satisfy copy protection. Fix browser, device, cable, or monitor compatibility before changing the connection.
Official help: Fubo content playback and copy protection
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Fubo shows the wrong local channels
Fubo uses device location to select local channels: mobile GPS and TV or computer IP addresses can yield different results.
What to do next
- On mobile, enable location access and the device’s highest available location accuracy.
- On a computer using home Wi-Fi, run Fubo’s linked location test and compare its ZIP code.
- Restart the router and retest; send Fubo the result and your actual ZIP code if the mismatch persists.
Match the connection to your local channels
If your connection places you in the wrong US area, a Residential US IP in the correct area may help. First compare the IP's location with the channels you expect, then reopen Fubo and check the same channel.
An address elsewhere in the US will not necessarily give you your local channels.
Official help: Fubo wrong or missing local channels
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Fubo video will not start or keeps interrupting
A failed stream can arise from an outage, an app session, or the connection, so compare channels and devices.
What to do next
- Check Fubo’s status information, then switch to another channel and back.
- Sign out and sign in again; fully close and reopen the Fubo app.
- Compare another compatible device, check internet speed, and restart the router for about one minute if needed.
Will a different IP fix this?
A residential US IP is not a general playback repair. Treat a confirmed proxy warning separately; otherwise use these comparisons to identify an app, network, or service failure.
Official help: Fubo common streaming troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Are you using a VPN?
HBO Max believes the device is connected through a VPN, proxy, or anonymizing service.
What to do next
- Disable the VPN or proxy so the connection reflects your actual location, then retry playback.
- Disconnect the modem and router from power for 30 seconds, then reconnect them and wait for internet service.
- If the warning remains, compare another supported device or browser and contact your ISP or HBO Max with the IP address.
Connect with a Residential US IP for HBO Max
HBO Max is rejecting your current VPN connection. Switch to a Residential US IP to try an address from a US residential internet network. This can help when the VPN's IP address is the reason playback is blocked. Reopen HBO Max and retry the same video.
Keep your HBO Max account and check that the title is included in your plan.
Official help: HBO Max VPN detection help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Your account is streaming on too many devices
The household has reached the simultaneous-stream allowance for its HBO Max plan or content.
What to do next
- Ask someone in your household to stop streaming, then wait a few minutes before trying again.
- Check Subscription in your profile or TV settings to confirm the active plan.
- From an adult profile, review Account > Devices and sign out unused or unfamiliar devices.
Will a different IP fix this?
A Residential US IP does not add stream slots. Plan limits differ, sports may have a separate limit, and extra-member accounts have their own allowance.
Official help: HBO Max simultaneous-stream limits
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
There's a problem with your device setup
The playback setup may involve unsupported software, interfering apps, or an incompatible HDMI protection chain.
What to do next
- Update HBO Max from the official app store and update the device software or supported computer browser.
- Close screen-capture, ad-blocking and IP-masking software, then retry playback.
- If using HDMI, reconnect the cable, test another cable or port, and connect the streaming device directly to the TV.
Will a different IP fix this?
A Residential US IP cannot make cables, displays, or DRM components compatible; resolve device and HDMI issues first.
Official help: HBO Max device-setup troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Can't verify your subscription
HBO Max cannot confirm the subscription associated with the account or connected provider.
What to do next
- Sign into the internet, mobile or TV provider's website and confirm that the package includes HBO Max.
- Return to HBO Max and connect the correct provider account, using the provider's credentials when prompted.
- On affected Apple devices, remove HBO Max's TV-provider access in system settings and reconnect; contact the provider if entitlement is still missing.
Will a different IP fix this?
A Residential US IP does not create an active subscription or connect a provider account. Correct account entitlement is required.
Official help: HBO Max provider-subscription troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Your device time is out of sync
The device's date or time is incorrect and is preventing HBO Max sign-in.
What to do next
- Open the affected device's date-and-time settings and verify the date, time and time zone.
- Use the device's automatic date-and-time setting when available, then reopen HBO Max.
- If the error remains, restart the device and use the manufacturer's date-and-time help before contacting HBO Max.
Will a different IP fix this?
A Residential US IP will not correct the device clock. Fix the time settings on the device that displays the warning.
Official help: HBO Max sign-in troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Something went wrong
HBO Max reports a general failure that needs app, title, device and connection checks.
What to do next
- Force-close HBO Max, reopen it and test a different show to identify whether only one title fails.
- Update the app or browser, then sign out and restart the device before signing back in.
- Try another supported device; if the problem persists, contact HBO Max with the exact code and affected title.
Will a different IP fix this?
A Residential US IP is not a general fix for this message; investigate location separately only if an explicit VPN or region warning also appears.
Official help: HBO Max playback error troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Hulu detects a VPN or anonymous proxy
Hulu cannot verify an accepted connection when a VPN, proxy, or anonymizing service masks your network.
What to do next
- Disconnect any VPN or proxy on the viewing device and router, then reopen Hulu.
- Compare the same video on your normal home internet connection to isolate the network.
- If you are in the supported area and the warning persists, contact Hulu with the connection details.
Connect with a Residential US IP for Hulu
Hulu is rejecting your current VPN or proxy connection. Try a Residential US IP to use an address from a US residential internet network. This can help when the current VPN address is causing the block. Connect, reopen Hulu and retry the same episode.
Your Hulu subscription and any Live TV Home-network rules still apply.
Official help: Hulu international availability and proxy restrictions
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Hulu is unavailable outside its supported area
Hulu US subscriptions have territorial limits; Live TV coverage is stricter than the on-demand library.
What to do next
- Identify whether the blocked item belongs to Hulu on demand or Hulu + Live TV.
- Check your physical location against the official coverage rules for that plan.
- For a mistaken supported location, record the error and contact Hulu support.
Connect with a Residential US IP for Hulu
Outside the US and getting Hulu's country message? Connect with a Residential US IP to give your streaming connection a US residential address. This can help with a block caused by your current IP location. Reopen Hulu and retry the episode with your existing account.
A connection plan does not include Hulu or replace Live TV Home-network requirements.
Official help: Hulu international availability and proxy restrictions
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Hulu + Live TV says the TV is away from Home
Living-room devices need the designated Home network for Hulu + Live TV; a different connection can trigger restrictions.
What to do next
- Reconnect the TV or streaming player to your designated household internet connection.
- Check the Home network in your Hulu account before making any changes.
- If you moved, follow Hulu’s Home-change process; contact support if changes are exhausted.
Will a different IP fix this?
A purchased residential US IP is not automatically your Hulu Home network. Hulu requires residential, non-mobile home internet and limits changes; an IP product cannot establish household eligibility.
Official help: Hulu Home network guidelines
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Hulu Live TV mobile access stopped after travel
A Live TV mobile device can lose access when it has not checked in on the Home network recently.
What to do next
- Connect the phone or tablet to your designated Home Wi-Fi network.
- Open Hulu while connected at Home and confirm Live TV or DVR access.
- Check in every 30 days; contact Hulu for immediate help while away.
Will a different IP fix this?
A residential US IP cannot perform Hulu’s Home-network check-in. Use the designated household connection; unrelated addresses do not reset that requirement.
Official help: Hulu Home network guidelines
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
P-TS207: video stalls or cannot play
Hulu lists P-TS207 with buffering and playback interruptions, rather than defining it as a confirmed location block.
What to do next
- Fully quit Hulu, reopen it, and retry the same video once.
- Update the Hulu app and device software, then clear the app cache if supported.
- Test your connection speed and restart the device and router; compare another streaming app.
Will a different IP fix this?
A different US residential IP is not the first remedy for P-TS207. Diagnose app health and connection stability; investigate location only if a separate explicit region warning appears.
Official help: Hulu buffering and P-TS207 troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Too many streams
Hulu can refuse another video when the subscription or a Premium Add-on has reached its concurrent-stream limit.
What to do next
- Stop playback on other devices, including forgotten browser tabs, then retry your selected video.
- Check whether your Live TV subscription includes Unlimited Screens and whether you are on Home Wi-Fi.
- For a Premium Add-on, check that network’s separate limit before assuming Unlimited Screens removes it.
Will a different IP fix this?
A residential US IP does not increase screen allowances or remove Premium Add-on limits. Resolve active sessions and plan rules before changing any connection settings.
Official help: Hulu Unlimited Screens and streaming limits
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
US MGM+ standalone app is unavailable abroad
The US standalone MGM+ app is restricted to the United States and certain US territories; international channel offers are separate routes.
What to do next
- Identify whether the subscription is for the US MGM+ app or an MGM+ channel sold by another platform.
- Check the actual viewing country and the provider's regional availability before changing account settings or buying again.
- If the US app is incorrectly rejecting a supported location, report the device and exact message to MGM+ support.
Connect with a Residential US IP for MGM+
Using the US MGM+ app while abroad? Try a Residential US IP so your streaming connection uses a US residential address. Connect with USip, reopen the MGM+ app and retry the same title. This can help when your current connection is causing the country error.
Use your US MGM+ account; subscriptions bought through another platform may use a different app.
Official help: MGM+ official Android listing · Amazon guide to Prime Video subscriptions
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
MGM+ bought in The Roku Channel is missing in the standalone app
An MGM+ Premium Subscription purchased inside The Roku Channel has its own supported Roku viewing route.
What to do next
- Check the receipt to confirm this is a Premium Subscription inside The Roku Channel, rather than another purchase route.
- Open MGM+ through The Roku Channel using the Roku account that owns the subscription.
- Test the same account on a supported Roku viewing surface and ask Roku to check missing subscription access.
Will a different IP fix this?
A Residential US IP cannot move a Roku-channel purchase into a separate account. Restore the purchase in its included viewing route before troubleshooting location.
Official help: MGM+ on The Roku Channel
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
DIRECTV MGM+ access is not recognized in the MGM+ app
DIRECTV documents MGM+ app access through provider sign-in for customers whose eligible package includes the MGM+ add-on.
What to do next
- Check the DIRECTV account's current channel package and confirm that MGM+ access is active.
- In the MGM+ app, choose the TV-provider route and select DIRECTV before entering the provider credentials.
- If the included channel still cannot open, ask DIRECTV to verify entitlement and the account used for sign-in.
Will a different IP fix this?
A Residential US IP cannot activate an MGM+ add-on or correct provider credentials. Verify the subscription and provider authentication before testing a different connection.
Official help: DIRECTV MGM+ viewing and eligibility
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
MGM+ title will not play inside Prime Video
When MGM+ is purchased as a Prime Video subscription, playback troubleshooting belongs to the Prime Video player.
What to do next
- Update Prime Video, enable automatic device time, then close the player.
- Disconnect VPN or proxy software and restart the device after one minute.
- Pause other downloads and retry; send Amazon the full message if playback still fails.
Connection problem? Try a Residential US IP
If the same MGM+ title plays on another connection but fails through your current VPN, try a Residential US IP. It gives you a different US connection to use inside Prime Video. Reopen Prime Video and retry the title with the same account.
If playback fails on every connection, complete the app and account checks above first.
Official help: Amazon guide to Prime Video subscriptions · Prime Video playback troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
MGM+ in Prime Video stops when other streams are active
Prime Video's add-on subscription viewing rules include account-wide concurrent-stream limits; these are not universal standalone MGM+ limits.
What to do next
- Confirm you are watching MGM+ through Prime Video and inspect other active streams on the same Amazon account.
- Stop an unused session so the account falls below Prime Video's limit of three simultaneous titles.
- Retry the MGM+ title; if the limit remains despite unused capacity, ask Amazon support to investigate the account.
Will a different IP fix this?
A Residential US IP cannot expand the provider's stream allowance. Free an active session first, and use the rules for the player where MGM+ was purchased.
Official help: Amazon guide to Prime Video subscriptions · Prime Video usage rules: add-on subscriptions
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
An MGM+ title is unavailable in HD
MGM+'s own app listing states that some titles are not available in HD, so one title's format may be the limitation.
What to do next
- Check whether the problem affects one movie or episode, or every title played on the device.
- Compare another MGM+ title on the same device and connection to distinguish title format from general picture-quality trouble.
- Ask MGM+ support about the exact title and device if its available format is unclear or unexpectedly changes.
Will a different IP fix this?
A Residential US IP does not create an HD version of a title. Only investigate network performance when quality problems also affect content that supports the desired format.
Official help: MGM+ official Android listing
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
noauthz, 0066, UPDA or z100: provider sign-in problem
NBC lists these among errors that can occur when TV-provider authorization needs renewal or an old provider remains linked.
What to do next
- Verify that your actual TV package includes the requested channel; internet-only service is insufficient.
- Unlink the TV provider at device level, then relink the correct provider account.
- On a computer, clear NBC browser data and retry; compare another browser if the error persists.
Will a different IP fix this?
A residential US IP cannot create a missing channel subscription or renew provider authorization. Confirm entitlement and refresh the provider session before diagnosing a separate location failure.
Official help: NBC loading and video playback issues
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
NBC activation does not complete
NBC activation can fail because the app does not supply a code or the browser retains a broken activation session.
What to do next
- If the TV app will not produce an activation code, delete and reinstall that app.
- Clear the activation browser’s cache and cookies, then reopen nbc.com/activate.
- Try a private browser window or another browser, and complete the provider-linking step if the content requires it.
Will a different IP fix this?
A residential US IP does not generate a device code or repair cached activation data. Confirm activation and provider linking before treating a later playback message as a network problem.
Official help: NBC device activation troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
NBC automatically signs into the wrong provider account
A TV provider’s home-based authentication can select a network-linked account with different access from your intended television subscription.
What to do next
- Check whether you are on someone else’s internet connection or using a separate internet-only account.
- Try signing into NBC off the network that automatically authenticates you, if another connection is available.
- Ask the provider about manual sign-in or opting out of automatic authentication; unlink and relink if needed.
Will a different IP fix this?
A residential US IP does not supply the correct TV account. The useful test is escaping incorrect automatic authentication and signing into your own eligible provider subscription.
Official help: NBC automatic TV-provider authentication
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
NBC episode displays a key or lock
NBC uses a key icon for content that requires an eligible TV-provider subscription or an applicable NBC credit.
What to do next
- Open the episode details and check whether it is currently locked or freely available.
- Link a participating TV-provider account that includes the required channel, or check eligible credits.
- If you have neither, check the later free viewing window or another available episode; windows can change.
Will a different IP fix this?
A residential US IP does not unlock paid access, issue NBC credits, or extend an episode’s availability window. Address the entitlement or catalog restriction before changing the connection.
Official help: Why NBC episodes are locked
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
NBC episode has no sound or out-of-sync audio
Audio failures during NBC episodes or clips can come from player settings, the device, or the HDMI connection.
What to do next
- Play a clip from another show to see whether the audio problem affects more than one title.
- Check player and device mute/volume settings; on a TV device, test Stereo or Normal audio.
- Try another HDMI port or cable on TV-connected equipment and compare the same clip again.
Will a different IP fix this?
A residential US IP cannot adjust sound output or repair an HDMI fault. If only one episode is affected after these checks, report that title and device to NBC.
Official help: NBC audio and volume issues
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
E106: VPN or proxy detected
Netflix has identified a connection that appears to use a VPN or proxy.
What to do next
- Disconnect VPN or proxy services, including any VPN bundled with antivirus software, then retry Netflix.
- On the same network, open fast.com, select Show more info and compare the Client country with your location.
- If the warning persists on your normal connection, ask your ISP to investigate the IP address and DNS configuration.
Connect with a Residential US IP for Netflix
Netflix is rejecting your current VPN connection. Switch to a Residential US IP to connect through a US residential internet network. This can help when the VPN's IP address is the reason playback is blocked. Connect with USip, reopen Netflix and try the same video.
Netflix does not support VPNs on ad-supported plans or for live events.
Official help: Netflix VPN or proxy help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
NW-2-5: Connection timed out
The TV or streaming device took too long to establish its Netflix connection.
What to do next
- Use More Details > Check your network on the error screen, or test another internet app.
- Fully power off the streaming device; disconnect the modem and router for 30 seconds, then reconnect and wait for service.
- If only Netflix still fails, ask your ISP to check DNS and access to Netflix services; check shared-network streaming restrictions.
Will a different IP fix this?
A Residential US IP does not repair a weak connection, blocked network, or DNS timeout; establish normal connectivity first.
Official help: Netflix NW-2-5 help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
UI-800-3 (100061): Stored app data problem
Data saved on the device is preventing Netflix from starting correctly.
What to do next
- From the error screen, open More Details and select Reload Netflix.
- If reloading fails, use More Details > Sign out, or find Sign out under Get Help in the app.
- Sign back into the same account and retry; contact Netflix if this exact subcode remains.
Will a different IP fix this?
A Residential US IP does not refresh damaged or outdated app data. Match the full subcode, because other UI-800-3 variants can have different causes.
Official help: Netflix UI-800-3 (100061) help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
M7353-5101: Browser extension interference
A browser extension is interfering with Netflix playback on the computer.
What to do next
- Update Chrome through its About Google Chrome page, then relaunch the browser.
- Open chrome://extensions and switch off extensions; retry Netflix, then enable them individually to find the conflict.
- If needed, shut down the computer completely, leave it off for at least 10 seconds and start it again.
Will a different IP fix this?
A Residential US IP does not disable a conflicting extension or update the browser; fix the browser configuration first.
Official help: Netflix M7353-5101 help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Your device isn't part of the Netflix Household for this account
Netflix could not link this device to the account's Netflix Household.
What to do next
- At home, connect the device to the same Wi-Fi as the household TV or streaming player.
- For your own account, follow Update Netflix Household on the TV; then reopen Netflix on the affected device.
- When traveling, use the displayed I'm Traveling or Watch Temporarily option and complete the account-owner verification.
Will a different IP fix this?
A Residential US IP does not establish membership in a Netflix Household or replace the official device-verification process.
Official help: Netflix Household device verification
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Netflix shows the wrong country's catalog
Netflix may be locating the connection in a different country, which changes available titles or languages.
What to do next
- Turn off any VPN or proxy and reload Netflix on the usual home connection.
- Run fast.com on the same network, open Show more info and record the Client country and IP address.
- If the country is wrong, ask your ISP to verify the assigned address and DNS; if it is correct, ask the ISP to escalate to Netflix.
Try a US connection for the US catalog
Want to check Netflix using a US connection? Connect with a Residential US IP, reopen Netflix and search for the same title. This can help when the wrong country is being detected from your current IP address.
First confirm the title is offered in the US; changing IP cannot add an unavailable title.
Official help: Netflix location mismatch help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Paramount+ asks you to disable a VPN or proxy
Paramount+ detects software or routing that may send internet traffic outside the current region.
What to do next
- Disable VPN, proxy or other traffic-rerouting software and reopen Paramount+.
- Set device network settings back to Automatic where applicable; ask the device maker if you need help restoring defaults.
- If no VPN is active, ask your ISP to verify the IP address and investigate the warning.
Connect with a Residential US IP for Paramount+
Paramount+ is rejecting your current VPN or proxy connection. Try a Residential US IP to use an address from a US residential internet network. This can help when the VPN address is causing the block. Reopen Paramount+ and retry the same video.
Keep your US Paramount+ account and check that your plan includes the title.
Official help: Paramount+ VPN and proxy help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Paramount+ stays on a black screen or loading image
The app or browser cannot complete video loading and may need software, stored-data or connection troubleshooting.
What to do next
- Update the Paramount+ app or use an up-to-date supported browser, then close and reopen it.
- For browser playback, clear site cache and cookies, reload the page and test another supported browser.
- Restart the modem and router, wait for them to reconnect, and try the title again; report persistent failures to Paramount+.
Will a different IP fix this?
A Residential US IP does not repair a frozen app or corrupted browser data; investigate IP location only when a specific region or VPN warning appears.
Official help: Paramount+ streaming troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Email or password is rejected at sign-in
The sign-in flow is failing because of account credentials or a browser/app session problem.
What to do next
- Use the email for your Paramount+ account and reset a forgotten password through the official sign-in screen.
- Check the inbox and spam folder, then follow the password-recovery instructions.
- If sign-in remains stuck, try an updated browser in private mode, or clear app cache/data where supported.
Will a different IP fix this?
A Residential US IP cannot recover credentials or repair saved sign-in data.
Official help: Paramount+ account sign-in troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
The wrong local CBS station appears
Paramount+ is identifying the viewing location incorrectly or needs device-specific location troubleshooting.
What to do next
- On mobile, allow location access for Paramount+; on iPhone, turn off iCloud Private Relay and restart.
- Restart the router if using Wi-Fi, then restart the streaming device.
- Record your ZIP code, expected and actual stations, connection type and IP; contact the device maker, ISP or Paramount+ as directed for your device.
Match the connection to the right CBS area
If your IP address places you in the wrong US area, a Residential US IP in the correct area may help. Check the IP's city and your device's location settings, then reopen Paramount+ and compare the CBS station.
A generic US address does not select a particular local CBS station.
Official help: Paramount+ incorrect local CBS station help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Video plays with no sound or out-of-sync audio
Paramount+ playback has an audio-output or app/browser playback problem.
What to do next
- Install the current Paramount+ app update, then completely force-close and reopen the app.
- Restart the streaming device if reopening the app does not restore the audio.
- On a computer, use a supported browser and clear its cached data; if the problem persists, report the title and device to Paramount+.
Will a different IP fix this?
A Residential US IP does not repair missing or misaligned audio. Work through the playback and device checks before changing network routing.
Official help: Paramount+ audio troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Paramount+ asks you to subscribe although you already paid
The current sign-in session is not recognizing the Paramount+ subscription.
What to do next
- Confirm the signup platform and sign into the account associated with that subscription.
- Clear browser cookies/cache or connected-device app data where available, then sign in again.
- If the prompt remains, contact Paramount+ with the signup platform and subscription details.
Will a different IP fix this?
A Residential US IP cannot link a subscription to the correct account; support must check the entitlement.
Official help: Paramount+ account sign-in troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Peacock stays on a spinner or black screen
The player has not started successfully; Peacock recommends checking the app, device, and connection before attributing this to location.
What to do next
- Close Peacock and other background apps completely, then reopen Peacock and retry.
- Power down the device for 20 seconds, restart it, and check its internet connection.
- Clear Peacock cache/data where supported; reinstall the app if the same problem continues.
Will a different IP fix this?
A residential US IP does not repair a stuck app or damaged local data. Consider the connection’s location only if Peacock also presents an explicit regional restriction.
Official help: Peacock spinner, black screen, or playback error
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Peacock repeatedly buffers or loses quality
Delayed delivery of video data can interrupt playback, especially when other devices or large transfers compete for bandwidth.
What to do next
- Pause large downloads, uploads, and games on the same network while testing.
- Reduce other active devices and streams, then replay the same Peacock program.
- Run a speed test: Peacock recommends at least 3 Mbps, or 8 Mbps for certain higher-quality content.
Will a different IP fix this?
A US residential address does not add internet capacity. If playback starts but repeatedly pauses, improve the local connection and retest before considering a different network route.
Official help: Peacock slow loading and buffering
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Peacock reports the simultaneous-stream limit
Peacock allows up to three simultaneous streams, and a crashed session can temporarily continue to count toward that limit.
What to do next
- Stop Peacock playback on an unused device or another open browser tab.
- Wait up to ten minutes before starting playback on the device you want to use.
- If a browser or computer just crashed, leave that session closed during the waiting period.
Will a different IP fix this?
A residential US IP does not add a fourth concurrent stream or clear a stale server session. Reduce active playback and allow the session count time to update.
Official help: Peacock simultaneous streams limit
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Peacock will not install or run on this device
Peacock supports specific devices and software versions; a working internet connection does not make every model compatible.
What to do next
- Find your exact device model and operating-system version in Peacock’s supported-device guide.
- Install available operating-system and browser updates, then check the official app store again.
- If your model is excluded or cannot update, test Peacock on another device listed as supported.
Will a different IP fix this?
A residential US IP cannot add missing device support or operating-system features. Confirm compatibility first, especially when the app cannot be installed or opened at all.
Official help: Devices and platforms supported by Peacock
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Peacock sports or movies are missing from Select
Peacock Select excludes sports, movies, live programming, and Peacock Originals, so missing access can be a plan limitation.
What to do next
- Open your Peacock account and identify the exact plan currently active.
- Compare the requested program with the content categories included in that plan.
- If your plan includes the item, confirm its current availability and contact Peacock before changing subscriptions.
Will a different IP fix this?
A residential US IP cannot upgrade Select to Premium, add a paid entitlement, or restore expired rights. Resolve the account’s content allowance before troubleshooting regional routing.
Official help: Peacock plans and content availability
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Philo is only available in the US
Philo restricts access to the United States and its territories; the message can also appear while a US viewer uses a VPN.
What to do next
- Check your actual location against Philo's supported service area before treating the message as a technical fault.
- If you are in the US, turn off the device's VPN and retry using the ordinary connection.
- Restart the device, then contact Philo if it continues to classify your supported location incorrectly.
Connect with a Residential US IP for Philo
Trying to use Philo from abroad? Connect with a Residential US IP to give your streaming connection a US residential address. This can help when your current connection triggers a country block. Reopen Philo and retry the same channel with your existing account.
A Residential US IP plan supplies the connection; you still need your Philo subscription.
Official help: Philo US-only error
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
pf-0 on Roku
Philo documents pf-0 as a Roku playback error and recommends restarting the Roku itself.
What to do next
- On the Roku home screen, open Settings and then System to reach the device's restart controls.
- Choose Power, then System Restart and Restart; older Roku models may show System Restart directly under System.
- Open Philo again and try the channel; give support the Roku model and pf-0 code if it returns.
Will a different IP fix this?
A Residential US IP does not address the documented Roku restart issue. Confirm whether playback recovers after the device restart before investigating another cause.
Official help: Philo pf-0 on Roku
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
pf-1.5 in a computer browser
Philo associates pf-1.5 with playback on older computer operating systems and web browsers.
What to do next
- Check that the computer meets Philo's supported operating-system requirements, then install any needed operating-system updates.
- Update the browser through its About or update menu and restart it; Mac users can also test Safari.
- Retry Philo in the updated browser and report the operating system, browser version and code if it persists.
Will a different IP fix this?
A Residential US IP cannot update browser playback support or make an obsolete operating system compatible. Resolve the computer and browser requirements first.
Official help: Philo pf-1.5
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
pf-4.7 during playback
Philo describes pf-4.7 as a playback failure commonly involving the network or the streaming device.
What to do next
- Check the connection speed and whether the current Wi-Fi network permits streaming; disconnect VPNs and ad blockers.
- Fully close Philo, restart the device, then clear Philo's cache using the instructions for that device.
- Retry on another suitable network; contact support if the problem remains, and avoid reinstalling a Roku-billed active subscription.
Connection problem? Try a Residential US IP
If Philo works on another connection but fails through your current VPN, try a Residential US IP. It gives you a different US connection to test. Connect, reopen Philo and retry the same channel.
For pf-4.7 on every connection, complete the device and playback checks above first.
Official help: Philo pf-4.7
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
DRM error or sound without video
Philo's content-protection problems can produce errors or audio without video, including on unsupported output paths.
What to do next
- Update Philo and restart the app and device; on a computer, update the browser and disable interfering extensions.
- Check HDMI equipment for protection compatibility, and avoid unsupported HDMI-out playback from a phone or tablet.
- Retry on a supported device; report the device, display setup and exact error to Philo if it continues.
Will a different IP fix this?
A Residential US IP cannot provide DRM compatibility or fix an unsupported display connection. Work through the device and video-output checks before changing the streaming route.
Official help: Philo DRM troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Pluto TV asks you to disable a VPN or proxy
Pluto TV detects a VPN, proxy or other software that may route traffic outside your current region.
What to do next
- Turn off the VPN, proxy or other traffic-rerouting software and reopen Pluto TV.
- Restore automatic device network settings where applicable; get device-maker help if you need to return them to defaults.
- If the warning appears without any VPN configured, contact your ISP to verify the IP address.
Connect with a Residential US IP for Pluto TV
Pluto TV is rejecting your current VPN or proxy connection. Switch to a Residential US IP to try an address from a US residential internet network. This can help when the VPN's address is causing the block. Reopen Pluto TV and retry the same channel.
Check that the channel or title is currently offered in the US version of Pluto TV.
Official help: Pluto TV VPN and proxy troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Chromecast will not connect or keeps disconnecting
The casting device and Chromecast may have mismatched networks, weak Wi-Fi or an outdated Pluto TV app.
What to do next
- Confirm the phone or tablet and Chromecast are connected to the same Wi-Fi network.
- For stuttering casts, disconnect both from Wi-Fi, restart the router, wait for reconnection and reconnect both devices.
- Update Pluto TV on the casting device and improve the Wi-Fi signal; contact Pluto support if casting still fails.
Will a different IP fix this?
A Residential US IP does not make local casting devices discover each other or improve their Wi-Fi signal.
Official help: Pluto TV Chromecast troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Live channels buffer, skip or freeze
Pluto TV playback can suffer when the connection is unstable or app and device software are outdated.
What to do next
- Update Pluto TV and the streaming device's operating system.
- Test network speed and stability; improve Wi-Fi or test Ethernet where available.
- Reopen Pluto TV and test another channel; report continuing failures with your device and affected channel.
Will a different IP fix this?
A Residential US IP is not the primary buffering remedy; check connection consistency and software before changing the address.
Official help: Pluto TV playback troubleshooting · Pluto TV browser and connection requirements
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Pluto TV's browser player does not work properly
Browser settings, blockers or stored browser data can interfere with Pluto TV's web player.
What to do next
- Use an updated supported browser and enable JavaScript and cookies for Pluto TV.
- Allow Pluto TV through ad and pop-up blockers, then reload the player.
- If loading remains poor, clear site cache/cookies, reopen Pluto TV and test another browser.
Will a different IP fix this?
A Residential US IP does not enable browser features or remove conflicting site data; fix those settings first.
Official help: Pluto TV browser and connection requirements · Pluto TV browser cache troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Captions are missing, delayed or incomplete
The caption setting or the particular program's caption track may be causing the problem.
What to do next
- Open Audio & Subtitles in the video player and select an available caption track.
- If captions lag behind speech, stop playback and return to the program to reload it.
- Try another program; report persistent, incomplete or title-specific captions to Pluto TV accessibility support with the program details.
Will a different IP fix this?
A Residential US IP cannot fix a caption file or turn captions on. Some programs may not carry captions even when the device supports them.
Official help: Pluto TV closed-caption troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
The Pluto TV app is unavailable or unsupported on this device
Pluto TV availability depends on the device platform, model and region.
What to do next
- Compare the exact device and model with Pluto TV's authorized-platform list.
- Look for Pluto TV in the device's official app store and check for software updates.
- If your model or region is unsupported, use Pluto TV in a supported browser or on another listed device.
Will a different IP fix this?
A Residential US IP does not add device compatibility. US-only platforms still need supported hardware, app availability and firmware.
Official help: Pluto TV authorized platforms · Pluto TV playback troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Prime Video asks you to disable a VPN or proxy
Amazon is treating the network connection as a VPN or proxy connection.
What to do next
- Disable VPN or proxy routing and retry Prime Video on your usual connection.
- Restart the router and test another available connection to see whether the warning follows the network.
- If you do not use a VPN, ask your ISP to check the address classification and restore automatic network settings with their help.
Connect with a Residential US IP for Prime Video
Prime Video is rejecting your current VPN connection. Try a Residential US IP to use an address from a US residential internet network. This can help when the VPN's IP address is causing the block. Reopen Prime Video and retry the same title.
Use the account that includes or owns the title; changing IP does not add a subscription.
Official help: Amazon staff guidance on Prime Video VPN detection
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
7031 / 7230 / 9074: Playback will not start
Amazon groups these codes under playback failures rather than assigning one proven cause to every code.
What to do next
- Close Prime Video, check automatic date and time, then fully restart the device after leaving it off for 60 seconds.
- Update the app or browser; pause other heavy network use and restart the router if needed.
- For an external display, check an HDCP-compatible HDMI connection; also stop duplicate streams of the same title.
Will a different IP fix this?
A Residential US IP is not a general remedy for this code group; app, connection, stream-limit and HDMI checks come first.
Official help: Prime Video playback troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Titles disappear or become unavailable while traveling
Prime Video's available selection can change when you watch outside your home country.
What to do next
- Check whether the title is offered in Prime Video at your current location.
- For future trips, download eligible titles on a compatible device before leaving home.
- If a title should be available but still fails, check your account and contact Prime Video support with the title and travel location.
Try a US connection for your viewing check
Want to check your US Prime Video library while abroad? Try a Residential US IP, reopen Prime Video and search for the same title. This can help when the viewing location detected from your current connection is the problem.
Travel restrictions, your account's country and title rights can still affect what's available.
Official help: Prime Video travel availability
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Error 5005: Sign-in or sign-out problem
Prime Video cannot complete the account sign-in or sign-out process.
What to do next
- Verify that the email address and password belong to the Amazon account used for Prime Video.
- If the password is forgotten, use the recovery link on the sign-in page; retry later if the connection failure is temporary.
- If sign-out is stuck, open Account & Settings > Devices on the Prime Video website and deregister the affected device.
Will a different IP fix this?
A Residential US IP does not recover credentials or remove a device registration; resolve the account-session problem first.
Official help: Prime Video sign-in and sign-out help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
5014 / 5016: PIN does not work
Prime Video is unable to accept the profile or account PIN.
What to do next
- Wait a few minutes and try the PIN again before resetting it.
- On the Prime Video website, choose Edit profile and select the affected profile, then use Forgot PIN? at the PIN prompt.
- Continue through Amazon account verification if requested, create a new PIN and retry the affected profile.
Will a different IP fix this?
A Residential US IP cannot reset a PIN or change parental restrictions. Use the account owner's official PIN-recovery process.
Official help: Prime Video PIN error help · Prime Video PIN recovery
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
7035 / 2063: Payment or order problem
Prime Video cannot complete an order or validate the payment needed for it.
What to do next
- Review payment details in Account & Settings and check Your Orders for an update-payment prompt.
- Confirm the card allows online transactions and has sufficient available funds; complete bank verification if prompted.
- If the bank declines the payment, contact the issuer or use another accepted payment method; for Apple billing, update the Apple payment details.
Will a different IP fix this?
A Residential US IP does not resolve a declined card, insufficient funds, or bank-verification requirement.
Official help: Prime Video payment troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
The old SHOWTIME or SHOWTIME Anytime app no longer works
The standalone SHOWTIME streaming service ended in April 2024; SHOWTIME programming now uses current Paramount+ or eligible TV-provider routes.
What to do next
- Identify whether your current SHOWTIME access is billed by Paramount+ or included through a television provider.
- For Paramount+ access, use the Paramount+ app and current account; for provider access, use the provider's supported player.
- Check whether your provider includes Paramount+ Premium activation before starting another subscription or troubleshooting the retired app.
Will a different IP fix this?
A Residential US IP cannot restart a discontinued application. Move to the current viewing route first; network changes apply only to a separate problem there.
Official help: SHOWTIME streaming-service closure · Xfinity: SHOWTIME apps no longer available · SHOWTIME network versus Paramount+ Premium
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
SHOWTIME TV subscription does not unlock Paramount+ Premium
A SHOWTIME network subscription and Paramount+ Premium are different entitlements; only participating provider customers receive the included Paramount+ benefit.
What to do next
- Check your TV-provider package and find whether it includes Paramount+ Premium rather than only the SHOWTIME network.
- Use the official paramountplus.com/link flow and choose the participating provider to activate any included benefit.
- If your provider is absent or rejects eligibility, ask that provider about the package and use its included SHOWTIME player.
Will a different IP fix this?
A Residential US IP does not activate a provider benefit or turn a network-only package into Paramount+ Premium. Complete eligibility and account linking first.
Official help: SHOWTIME network versus Paramount+ Premium
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Some SHOWTIME titles are locked on Paramount+ Essential
Paramount+ Essential includes selected SHOWTIME programming, while the Premium plan provides the full SHOWTIME offering available through Paramount+.
What to do next
- Check the current Paramount+ plan on the account actually signed into the viewing device.
- Inspect the specific series and season: selected Essential availability does not imply every SHOWTIME title or season is included.
- If the title requires Premium, review the plan options or an included provider benefit before changing your subscription.
Will a different IP fix this?
A Residential US IP cannot upgrade a plan or unlock excluded seasons. Resolve the content entitlement before treating a locked title as a connection problem.
Official help: SHOWTIME titles on Paramount+ Essential · SHOWTIME network versus Paramount+ Premium
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
SHOWTIME video freezes or stays black in Paramount+
For SHOWTIME viewed in Paramount+, a frozen player or black screen is a Paramount+ playback problem requiring its device-specific checks.
What to do next
- In a browser, update to a supported version, clear the site's cached data, and reload the page.
- Check whether an ad blocker interferes with playback; retry with it disabled for Paramount+ or another supported browser.
- On an app, close it fully and restart the device; report the title, device and persistent error to Paramount+.
Will a different IP fix this?
A Residential US IP is not a repair for a frozen app, browser cache or blocked player request. Compare networks only after narrowing the failure to the connection.
Official help: Paramount+ streaming troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
SHOWTIME on a US Paramount+ account is unavailable abroad
The US Paramount+ account route has geographic restrictions even where another country's Paramount+ service exists.
What to do next
- Confirm that the failing player is Paramount+ and that your subscription is a US account.
- Check the actual viewing location against the current US Paramount+ travel guidance and supported territories.
- If a supported US location is being rejected, give Paramount+ support the actual country, connection details and exact message.
Connect with a Residential US IP for SHOWTIME on Paramount+
Watching SHOWTIME through a US Paramount+ account while abroad? Try a Residential US IP to use a US residential connection. Connect with USip, reopen Paramount+ and retry the same SHOWTIME title. This can help with a country block caused by your current IP.
Use the current Paramount+ app and a plan that includes the title, not the retired SHOWTIME app.
Official help: Using a US Paramount+ account abroad
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
SHOWTIME cannot start while three Paramount+ streams are running
For the US Paramount+ route, SHOWTIME playback shares the account's maximum of three concurrent streams with other Paramount+ content.
What to do next
- Check the household's active Paramount+ playback sessions, including movies or programs outside the SHOWTIME collection.
- Stop a stream that is no longer needed, rather than merely closing the screen while playback continues elsewhere.
- Retry your SHOWTIME title and contact Paramount+ if the account reports a limit despite available capacity.
Will a different IP fix this?
A Residential US IP does not add a fourth stream. This limit belongs to the US Paramount+ account; a separate TV provider may have different viewing rules.
Official help: US Paramount+ simultaneous-stream allowance
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
10-51, 11-6 or 11-7: sign-in and location checks
Sling groups these as sign-in errors and recommends checking US location, VPN use, and the internet connection.
What to do next
- Confirm you are physically in the United States before testing the paid Sling TV service.
- Disconnect any active VPN and retry signing in on your ordinary internet connection.
- Restart the modem and router, then reopen Sling; check support notices if the error continues.
Connect with a Residential US IP for Sling TV
If Sling's sign-in checks are complete and the problem is your location, try a Residential US IP. It gives your streaming connection a US residential address. Connect with USip, reopen Sling TV and retry the same channel.
These codes can also involve sign-in; keep the account checks above separate from a country block.
Official help: Sling TV official error-message categories
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
27-1: buffering or authorization problem
Sling says 27-1 commonly accompanies buffering or account authorization problems; the code alone does not prove a regional block.
What to do next
- Select the channel again in the guide, then compare another channel.
- If all live channels fail, test an on-demand program to narrow the affected content.
- Restart the Sling app and device; disconnect VPN or ad-blocking software while testing the original channel.
Will a different IP fix this?
A residential US IP is not the default repair for 27-1. Investigate the account and playback checks first, and treat any separate explicit location warning as another case.
Official help: Sling TV error 27-1
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
10-410: active streaming limit reached
Sling links 10-410 to another device already using the content or the account’s maximum number of active streams.
What to do next
- Stop the same channel and other unnecessary Sling playback on additional devices.
- Check whether the channel is in Orange or Blue; Orange channels retain their single-stream restriction.
- With Orange & Blue, hide duplicate channels so an available Blue version is not confused with Orange.
Will a different IP fix this?
A residential US IP cannot increase Sling’s stream allowance. Provider-app viewing, DVR, and on-demand playback can also count, so check active use before modifying any network settings.
Official help: Sling TV error 10-410 · Sling TV multi-device streaming allowances
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
12-17: email address is considered invalid
Sling identifies 12-17 as an email-address problem, so start with account details rather than location or video settings.
What to do next
- Type your email carefully on Sling’s website and check for spelling or spacing mistakes.
- Use Sling’s account-recovery options if you cannot identify the email used at signup.
- If the correct account still fails, contact Sling and include the device and when the error appears.
Will a different IP fix this?
A residential US IP cannot correct an invalid email or recover account credentials. Resolve the login identity first; changing connections is not a substitute for account recovery.
Official help: Sling TV error 12-17
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
10-50 after signing out all Sling devices
Sling documents 10-50 on several platforms after remote sign-out; AirTV Player may instead show 10-32 and appear partly signed in.
What to do next
- Allow up to ten minutes after signing out all devices before trying again.
- On Roku, Amazon, Android, or iOS, dismiss 10-50 and sign in again.
- On AirTV Player with 10-32, force-close and relaunch Sling before signing back in.
Will a different IP fix this?
A residential US IP does not reverse a deliberate account sign-out or shorten its processing interval. Complete the new sign-in after the waiting period instead of changing network locations.
Official help: Sling TV account management and sign-out errors
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Sling channels are missing or locked
Sling may show the free lineup, a filtered guide, or content outside your current package rather than an access failure.
What to do next
- Confirm you signed into the paid account instead of browsing Sling Freestream.
- Change the guide filter to All and search for the channel again.
- Check your plan and local-channel coverage; a locked program can require another package or a parental PIN.
Will a different IP fix this?
A residential US IP does not add channels to a package or remove parental controls. Local availability depends on Sling’s coverage and your location, not merely a US address.
Official help: Sling TV missing or locked channels
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Forbidden during STARZ sign-in
STARZ specifically associates its Forbidden sign-in message with a VPN connection and says VPN access is unsupported.
What to do next
- Check whether the device or its network is using a VPN, including any VPN profile in device settings.
- Disconnect that VPN or switch to an ordinary network, then reopen STARZ and repeat the sign-in.
- If you are in the US and the message remains on an ordinary connection, contact STARZ with those details.
Connect with a Residential US IP for STARZ
If STARZ rejects your VPN connection, try a Residential US IP. It uses an address from a US residential internet network and can help when your current VPN address is causing the block. Reopen STARZ and retry the same title with your existing account.
Use the correct STARZ app or provider player for your subscription.
Official help: STARZ Forbidden sign-in message
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
401 or Not authorized with an Apple TV-provider login
STARZ links these Apple-device provider-login failures to the device's automatic TV-provider sign-in setting.
What to do next
- Open the Apple device's Settings and locate its account or TV Provider controls for automatic app sign-in.
- Find STARZ in the provider-app list and switch its automatic sign-in setting off before reopening STARZ.
- Sign in through your provider again; accept the Adobe prompt if shown and contact support if authorization still fails.
Will a different IP fix this?
A Residential US IP cannot correct the Apple provider sign-in handoff or add a subscription. Fix the automatic-login setting and verify provider entitlement first.
Official help: STARZ Apple TV-provider authorization issues
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Playback error when starting STARZ content
STARZ treats this as a general playback failure with several possible causes, including app state, software, connection and location.
What to do next
- Sign out of STARZ, clear its device cache where available, restart the device and sign back in.
- Install current STARZ and device-software updates, then check whether another title plays on the same setup.
- In the US, test an ordinary connection without a VPN; report persistent failures with the affected titles and device model.
Connection problem? Try a Residential US IP
If the video plays on another connection but not through your current VPN, try a Residential US IP. It gives you a different US connection to use with STARZ. Reopen the player and retry the same title.
If every connection fails, finish the app, device and account checks above first.
Official help: STARZ general playback troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
The Service is Unreachable on Roku
STARZ documents this Roku message as a connection problem, distinct from a wrong-password or subscription message.
What to do next
- Confirm the Roku is connected to the network and test without a VPN or proxy.
- Close and reopen STARZ if the Roku offers that option; it may be absent for Roku-billed subscriptions.
- Disconnect Roku power for two minutes and restart the router, then retry and contact STARZ if it remains unreachable.
Roku online, but STARZ blocked? Try a different US connection
Once your Roku is online, compare STARZ on another connection. If only your current VPN connection fails, try a Residential US IP and reopen STARZ on the Roku. This can help when the blocked connection is the cause.
First restore the Roku's internet connection; an IP change cannot fix a disconnected device.
Official help: STARZ service-unreachable message on Roku
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
STARZ asks you to remove devices before continuing
STARZ limits registered account devices and can require removal of existing entries before another device continues.
What to do next
- Sign in to starz.com in a computer or mobile browser, open Settings, and select Manage Devices.
- Review device names and remove unused entries; you cannot remove the device marked as your current session.
- Retry STARZ after removing enough devices, or contact support with a screenshot if another device cannot be removed.
Will a different IP fix this?
A Residential US IP does not raise the device limit. Approximate IP locations in the list can be inaccurate, so identify devices by name before removing them.
Official help: STARZ device management
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
A STARZ episode, season or movie is missing
STARZ identifies release timing, catalog rotation and device-refresh problems as possible reasons content does not appear.
What to do next
- Search for the exact title and season on the STARZ website as well as in the app.
- If the website has the title but your app does not, force-close STARZ, restart the device and reopen it.
- Ask STARZ about that specific title if it remains missing; include whether it appears on the website.
Will a different IP fix this?
A Residential US IP does not restore removed rights or release an episode early. Establish that the title should exist in your account's catalog before comparing connections.
Official help: STARZ missing content guidance
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
The Tubi app crashes or fails to open
An outdated app, device software or stored app data can disrupt Tubi's startup.
What to do next
- Update Tubi through the device's official app store and install available device software updates.
- Restart the device after updating, then try opening Tubi again.
- Clear the Tubi app cache where supported, or reinstall the app; contact Tubi with the device model and app version if it still crashes.
Will a different IP fix this?
A Residential US IP does not update the app or repair its local data; fix the startup problem first.
Official help: Tubi app and device update help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
RO-2-100-451: Title unavailable in your region
Tubi's Roku error indicates that the title is not licensed for the detected region.
What to do next
- Check whether one title or the whole library is unavailable.
- If everything fails, disconnect the VPN, reopen Tubi and check your connection.
- For a single unavailable title, choose another or ask Tubi about licensing; local troubleshooting cannot create rights.
Connect with a Residential US IP for Tubi
Trying to watch the US version of Tubi and seeing a region error? Connect with a Residential US IP so your streaming connection uses a US residential address. Reopen Tubi on Roku and retry the title. This can help when your current IP location causes the block.
Check that the title is currently available in Tubi's US catalog.
Official help: Tubi error-code reference · Tubi regional availability help
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
SA-3-203 / errors ending in -203: DRM problem
The device cannot validate the protected-content license required to play the video.
What to do next
- Restart the device; update Tubi and the device software.
- Test another title; for TV-connected players, try a direct HDMI connection and another cable or port.
- If the device lacks required DRM support, switch to a compatible unmodified device or ask Tubi for help.
Will a different IP fix this?
A Residential US IP cannot supply missing DRM capabilities or repair an incompatible display connection.
Official help: Tubi error-code reference · Tubi protected-content troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Tubi stops playback when an ad blocker is enabled
Tubi's advertising-supported player cannot work correctly while an ad blocker blocks its content.
What to do next
- Open the ad-blocking extension while visiting tubitv.com and allow the Tubi domain.
- Reload the page after changing the allowlist; for uBlock, use its site power toggle and reload.
- If playback remains blocked, check other installed blockers or filtering software and contact Tubi with the browser and blocker names.
Will a different IP fix this?
A Residential US IP does not allow blocked advertising requests through a browser extension. Change the relevant site permission instead.
Official help: Tubi ad-blocker troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Titles are hidden by parental-control settings
The account's parental-control rating may be preventing some titles from appearing.
What to do next
- Have the account owner open Account Settings > Parental Controls on the Tubi website.
- Choose the intended rating level and save it using the account password.
- Allow time for settings to update, or sign out, fully close Tubi, reopen it and sign back in to refresh them.
Will a different IP fix this?
A Residential US IP cannot change account rating restrictions. Use the owner's settings and verification; Tubi notes propagation can take up to 24 hours.
Official help: Tubi parental-control settings
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Tubi buffers or shows poor video quality on a TV
Network congestion or an issue with the TV's playback software may be interrupting the stream.
What to do next
- Play another title to determine whether the problem affects one program or all playback.
- Reduce other streaming, downloads and gaming on the network; check with your ISP for a service issue.
- Fully close Tubi and restart the TV or streaming device, then check for device firmware updates before contacting Tubi.
Will a different IP fix this?
A Residential US IP does not add available bandwidth or repair TV firmware; establish whether the problem is title-specific or network-wide first.
Official help: Tubi TV and streaming-device video troubleshooting
Source reviewed 2026-10-30. Follow the provider’s current instructions for your platform.
Choose a troubleshooting guide
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A useful next step
From a vague error to a practical check.
Describe the problem
Choose your service and symptom, from a VPN warning to a missing app or a TV that will not play.
Try the relevant checks
Answer only what helps with your situation. You can go back, skip a check you cannot perform, or start again.
Take your next step
Get a matching guide, setup instructions or connection options. Copy or download your troubleshooting summary at any check. Add the exact error and device details before sharing it with support.
Your answers guide the checks.
Streaming Doctor does not scan your network, access another device or test playback. It helps you decide what to check from the information you provide. If you are troubleshooting a TV from your phone, perform the TV checks on the TV.
With Smart DNS or selective routing, an IP lookup shows the address used for that lookup. The streaming app may use a different route. Try the actual service on the device you want to watch on.
Service access map
Know which service you’re using.
Check availability, subscription access and app details for the 21 services in Streaming Doctor. Some names appear in more than one app or subscription. Open a service below to find the relevant requirements and official sources.
ABC.com (US)Platform check
- Availability
- American ABC.com serves the US and listed territories including Puerto Rico, Guam, Saipan, American Samoa and US Virgin Islands. The ABC entertainment app retired on September 23, 2024; ABC News and Australia’s ABC iview are different products.
- Subscription & access
- ABC.com is free to visit, but some episodes or live streams require participating TV-provider authentication. An ABC/MyDisney profile alone does not unlock all TV-provider content.
- App or provider
- Do not reinstall the retired ABC entertainment app. Identify ABC.com in a supported browser, your TV provider’s app, or another current platform carrying the content.
- Regional checks
- The ABC.com selection is the US service, not a choice of national editions. Provider and local-stream entitlements still matter.
Where are you trying to watch ABC?
- ABC.com in a browserUse the current ABC website and any required TV-provider sign-in.
- My TV provider’s app or websiteCheck that provider’s app, region and ABC channel entitlement before changing your connection.
- The old ABC entertainment appThe ABC entertainment app retired on September 23, 2024. Choose a current viewing platform.
- Another ABC app / I am not sureConfirm the product first: ABC.com, ABC News and ABC iview have different access rules.
Official sources
- Can I watch content on ABC.com if I'm outside the U.S.?
- What is ABC.com?
- Important App Update: ABC App Will No Longer Be Available Starting Sept. 23, 2024
Sources checked .
AMC+Regional catalogs
- Availability
- AMC+ lists the US, Canada, Australia and New Zealand. Its selection differs by market and by subscription platform.
- Subscription & access
- Use the subscription's actual access platform. A direct AMC+ subscription uses the AMC+ app/site; channel subscriptions may be watched in Prime Video, Apple TV or Roku. Participating TV providers have their own sign-in rules.
- App or provider
- AMC+ credentials do not automatically sign into the separate AMC, Shudder or Sundance Now apps. Confirm the app associated with the subscription before changing network settings.
- Regional checks
- AMC+ serves the US, Canada, Australia and New Zealand. Content and subscription platforms differ; check the market associated with your account.
Official sources
- Where is AMC+ available?
- How do I subscribe to AMC+?
- Can I access Shudder and Sundance Now on their own websites or apps?
- What is AMC+? — Australia and New Zealand
Sources checked .
discovery+Platform check
- Availability
- Identify the product first: US discovery+, Canada’s new Rogers-operated discovery+, other national offerings and platform channels have different accounts and apps. WBD’s old Canadian service closed on February 17, 2026.
- Subscription & access
- For Canada’s direct Rogers service, use its new subscription and app instructions. The transition notice treated Prime Video Channels customers separately; do not assume every channel customer must resubscribe.
- App or provider
- An old Canadian WBD app can fail because that product closed. Check whether the receipt and app belong to US discovery+, Rogers Canada or a channel provider.
- Regional checks
- Choose the actual access platform before diagnosing region. The old US/Canada travel wording is not a verified portability rule for the new Rogers service.
Where do you watch discovery+?
- US discovery+ app or websiteThis is the US discovery+ product; check its own account and location rules.
- Canada’s discoveryplus.ca / Rogers appUse the new Rogers Canadian service and app. The old Canadian WBD app is a different, closed service.
- Another country’s discovery+Follow the local discovery+ service’s account, app and travel rules.
- Inside Prime Video or another providerIdentify the billing platform and country; a channel subscription may use a different app and account.
- I am not sureCheck your receipt and the app publisher before changing network settings.
Official sources
- discovery+ is available via Rogers Sports & Media
- Why do I need to download a new discovery+ app?
- Can I stream discovery+ while traveling?
Sources checked .
Disney+Regional catalogs
- Availability
- Disney+ serves selected markets across North America, Latin America, Asia-Pacific and Europe. Content varies by viewing country. The international Hulu content hub is not a US Hulu subscription.
- Subscription & access
- Check the Disney+ plan, profile age rating and regional bundle. Access to a Hulu-branded title in Disney+ is different from entitlement to US Hulu or Hulu + Live TV.
- App or provider
- Use the local supported Disney+ app. Check profile ratings for hidden mature content and do not treat a missing Hulu hub title as proof of a broken connection.
- Regional checks
- Disney+ has regional catalogs. Error 73 concerns current-location availability; confirm the official explanation before treating another error as geographic.
Official sources
- Where is Disney+ available?
- Hulu on Disney+
- Disney+ plans and prices
- Error code 73: This content isn't available to watch in your current location
Sources checked .
ESPN (US)US service
- Availability
- This selection is ESPN’s US streaming product, including Select and Unlimited. International ESPN channels and ESPN content in Disney+ are separate regional offerings.
- Subscription & access
- Check whether the selected event is included in ESPN Select, Unlimited or the activated TV-provider entitlement. A Select subscription does not include every Unlimited event.
- App or provider
- Use the ESPN app or the access platform included with the actual plan. Participating TV-provider entitlements can require activation and linking a MyDisney account.
- Regional checks
- This selection is US ESPN. Event rights and local blackouts can still restrict a game; a US IP alone does not establish entitlement.
Official sources
- What is ESPN Unlimited?
- NHL on ESPN — plan and access FAQ
- ESPN Select & Unlimited in bundled subscriptions with Disney+ and Hulu
- About ESPN — primary business entities and overseas distribution
Sources checked .
Fandango (formerly Vudu)US service
- Availability
- Fandango streaming, formerly Fandango at Home and Vudu, is a US service. Its July 2026 relaunch unified the Fandango name; some territory/content exceptions apply.
- Subscription & access
- Free ad-supported viewing coexists with individual rentals and purchases. A monthly streaming subscription is not the access requirement. The current free-streaming experience supports guest viewing; purchased libraries still require the relevant account.
- App or provider
- Look for the current Fandango streaming app; older device listings may still say Fandango at Home or Vudu. Check your library for a rental or purchase rather than looking for a subscription plan.
- Regional checks
- Fandango’s current streaming policy limits the service to the US, with some territory exceptions. There is no non-US edition of this service to select here.
Official sources
- Fandango expands free streaming offering under one unified Fandango brand
- Fandango Streaming Policy
- Fandango streaming store
Sources checked .
FuboRegional catalogs
- Availability
- Fubo confirms distinct services in the US and US territories, Canada and Spain. Programming differs between these markets.
- Subscription & access
- Check the subscription market and package. The US Home Network must meet Fubo’s residential ISP requirements; Fubo explicitly excludes VPN/proxy and shared/public networks from Home Network eligibility.
- App or provider
- Check your device’s current Fubo support and software requirements. TV-device location and simultaneous-viewing rules differ from mobile travel.
- Regional checks
- A Canadian or Spanish Fubo subscription is not automatically a US subscription. A Residential US IP label does not establish an eligible Fubo Home Network.
Official sources
- Is Fubo available in my country?
- What is my Home Network?
- ¿Por qué Fubo ya no es compatible con mi dispositivo?
Sources checked .
HBO MaxRegional catalogs
- Availability
- HBO Max operates in the US and many markets across Europe, Asia-Pacific, Latin America and the Caribbean. The current official availability list includes, among others, the UK, Australia, France, Germany, Mexico and Brazil.
- Subscription & access
- Check whether you already have direct HBO Max access or access through a qualifying provider. A licensed HBO title on another platform is not the same as a direct HBO Max account.
- App or provider
- Use the current supported HBO Max app and the provider activation flow that matches the subscription.
- Regional checks
- HBO Max supports travel to supported markets, but catalog and account conditions can differ. It is not a US-only streaming brand.
Official sources
Sources checked .
Hulu (US)US service
- Availability
- The US Hulu service serves the US, with on-demand exceptions for Puerto Rico and eligible US military-base connections. Hulu + Live TV has stricter US residence rules. Hulu Japan and the Hulu hub inside international Disney+ are separate products.
- Subscription & access
- Check the Hulu plan and whether the title needs Live TV or an add-on. A Disney+ Hulu hub is not the same entitlement as the US Hulu subscription.
- App or provider
- For US Hulu, use its current app or Hulu.com and the sign-in associated with the subscription. Live TV and add-ons may require the Hulu app rather than Disney+.
- Regional checks
- US Hulu’s Live TV Home-network restrictions are different from a country error. Check the plan and exact message; Hulu does not support anonymizer/proxy access.
Official sources
- Why can't I use Hulu internationally?
- Can I access Hulu Japan from outside of Japan?
- Hulu Becomes Global General Entertainment Brand on Disney+ Beginning October 8
- Is Hulu going away?
Sources checked .
MGM+Platform check
- Availability
- The US MGM+ standalone app, formerly EPIX, serves the US and certain US territories. International MGM+ channels and distribution products are separate from access to this US app.
- Subscription & access
- The standalone app requires an eligible subscription. For a channel bought through another provider, check the entitlement and viewing app at that provider.
- App or provider
- Identify the MGM+ standalone app versus a channel inside Prime Video or another service. The international MGM+ brand does not establish compatibility with a US app login.
- Regional checks
- The US standalone MGM+ app has US access rules. International channels follow the rules of their own provider and country.
Where are you trying to watch MGM+?
- MGM+ US app or mgmplus.comUse the US standalone MGM+ account and app.
- An MGM+ channel through a US providerCheck the specific provider’s app and channel entitlement before diagnosing the route.
- An MGM+ channel outside the USUse the local distributor’s account and supported app; this is not the US standalone service.
- I am not sureFind the platform on your receipt or subscription page first.
Official sources
- MGM+ — MGMPlus Entertainment LLC
- Entertainment
- Why Do I Have to Pay Extra for Prime Video Add-On Subscriptions?
- EPIX relaunches as MGM+
Sources checked .
NBC app / NBC.com (US)US service
- Availability
- NBC’s US app/site is separate from Peacock. NBC/NBCUniversal live streams require physical US location and the applicable local-market and TV-provider conditions; this does not describe every free clip.
- Subscription & access
- Some episodes and live streams require participating TV-provider authorization. An internet-only ISP account or a Peacock subscription is not automatically NBC TV-provider entitlement.
- App or provider
- Check the NBC app or NBC.com viewing surface and relink the correct TV provider if authorization fails. Confirm device location permissions for live content.
- Regional checks
- NBC live access depends on provider participation, physical US location and local-market conditions. Provider authorization errors should not all be treated as country blocks.
Official sources
- NBC and NBCUniversal Live Stream Availability
- NBC Sites and Apps Are Free to Use
- NBC App Loading and Video Playback Issues
Sources checked .
NetflixRegional catalogs
- Availability
- Netflix operates in more than 190 countries and regions. Catalogs vary by country; a title in one market is not evidence that it is available in every market.
- Subscription & access
- Check the membership, profile and Household message separately. A missing title may reflect regional licensing, profile settings or a plan restriction.
- App or provider
- Use the Netflix app supported on the exact device. A Household message needs Netflix’s device verification or travel flow, rather than a generic country fix.
- Regional checks
- Netflix says VPN use can limit the catalog to globally licensed titles and is unsupported for live events and ad-supported experiences. A title listed in the US catalog is not evidence it will play on your account.
Official sources
- How many countries and regions is Netflix available in?
- Watching TV shows and movies through a VPN
- Netflix says, Your TV/device isn't part of the Netflix Household
- Using Netflix outside of your home
Sources checked .
Paramount+Regional catalogs
- Availability
- Paramount+ has separate regional offerings. Its official selector lists the US, Canada, Australia, Mexico, selected European markets and much of Latin America; use the current selector for the full list.
- Subscription & access
- Check the account’s subscription territory, plan and access platform. Paramount-branded channels and titles licensed elsewhere do not automatically include the Paramount+ app.
- App or provider
- Use the app and sign-in for the subscription territory or entitled provider. CBS All Access is an older name for Paramount+, not a separate current app to repair.
- Regional checks
- US Paramount+ terms restrict use to the subscribed territory and exclude travel outside it. Other markets have their own terms; a subscription is not automatically interchangeable between regions.
Official sources
Sources checked .
Peacock (US)US service
- Availability
- Peacock lists the US, American Samoa, Guam, Northern Mariana Islands, Puerto Rico and US Virgin Islands. Peacock programs licensed to overseas platforms do not make those platforms the US Peacock service.
- Subscription & access
- Check the plan before troubleshooting a missing category: Select excludes sports, movies and Peacock Originals; Premium and Premium Plus have different entitlements.
- App or provider
- Use Peacock’s supported app or website and the account containing the required plan. Confirm your exact device is supported before reinstalling.
- Regional checks
- This is the US Peacock service. A country error and a plan-locked title need different checks.
Official sources
Sources checked .
Philo (US)US service
- Availability
- Philo serves the United States, including DC, and named territories: American Samoa, Guam, Puerto Rico, Northern Mariana Islands and US Virgin Islands.
- Subscription & access
- Distinguish Free Channels from the paid Philo lineup and add-ons. Free Channels does not require a paid subscription or credit card.
- App or provider
- Use Philo’s supported app or website. Check whether you are viewing Free Channels or the lineup attached to the signed-in paid account.
- Regional checks
- This is a US service. For an outside-US error while physically in a supported area, follow Philo’s connection and account troubleshooting before concluding a new IP is needed.
Official sources
- Where Can You Watch Philo? US & Territories
- Free Channels experience
- Fix the 'Only Available in the US' Error
Sources checked .
Pluto TVRegional catalogs
- Availability
- Pluto TV offers free local lineups in the US and international markets. This map does not claim an exhaustive current country list; local channels and catalogs differ.
- Subscription & access
- Pluto TV is free and ad-supported; no paid plan or credit card is required. A free profile can save your channels, watch list and progress.
- App or provider
- Use Pluto TV’s supported app or browser for your market. An unavailable channel may reflect the local catalog rather than a broken app.
- Regional checks
- Pluto TV has local services and catalogs outside the US. Confirm which lineup contains the content you want; local channels do not necessarily match the US lineup.
Official sources
- Pluto TV — free streaming and FAQ
- Pluto TV Denmark
- Paramount controller list — international markets
Sources checked .
Prime VideoRegional catalogs
- Availability
- Prime Video operates internationally, with country-specific offers, catalogs and travel rules. Its subscription catalog, rentals/purchases and add-on channels are different entitlements.
- Subscription & access
- Check whether the title is Included with Prime, a rental/purchase or a separately paid add-on channel. A base Prime membership does not include every channel.
- App or provider
- Use the app or platform where the entitlement was purchased. A Prime Video channel purchase does not by itself prove access to the channel’s standalone app.
- Regional checks
- Travel can change the available selection. Prime Video also documents specific EU-resident travel rules; do not assume all accounts use one US catalog.
Official sources
- Is Prime Video Included with Amazon Prime?
- Why Do I Have to Pay Extra for Prime Video Add-On Subscriptions?
- Can I Watch Prime Video If I Travel Abroad?
Sources checked .
SHOWTIME programmingPlatform check
- Availability
- The standalone SHOWTIME streaming app and website closed on April 30, 2024. SHOWTIME programming continues through current platforms, including US Paramount+ Premium and eligible TV-provider packages.
- Subscription & access
- Check whether your access comes through Paramount+ Premium or a TV/channel provider. A channel package does not automatically include Paramount+ app access; eligible providers can require activation.
- App or provider
- The standalone SHOWTIME app has closed. Use the current app or website included with your subscription or TV provider.
- Regional checks
- US SHOWTIME programming is available through Paramount+ Premium and eligible provider packages. Other distributors have their own access rules; changing a connection cannot restore the retired app.
Where are you trying to watch SHOWTIME programming?
- The old SHOWTIME app or websiteThe standalone service closed April 30, 2024. Check your current subscription platform.
- Paramount+ in the USCheck that the account includes Paramount+ Premium and any required provider activation.
- A TV provider or channel subscriptionUse the app or on-demand service included by that provider; Paramount+ app entitlement is not automatic.
- I am not sure which platform I should useIdentify the current billing and viewing provider before diagnosing a connection.
Official sources
- The SHOWTIME streaming service is shutting down on April 30, 2024
- Paramount+ with SHOWTIME network versus Paramount+ Premium
Sources checked .
Sling TV (US)US service
- Availability
- Sling requires the 50 United States or Puerto Rico for subscribing, managing an account and watching. Sling International packages are international programming within this service, not an overseas edition.
- Subscription & access
- Paid channels require the relevant package or pass. Freestream does not require a subscription or account; signed-out paid customers may see only Freestream channels.
- App or provider
- Check sign-in and guide filters in the current Sling app. Local channels depend on location and plan.
- Regional checks
- Sling has no non-US edition to select here. Error 11-601 can indicate an unsupported location, including a VPN-related determination; it does not establish the cause of every playback error.
Official sources
- Getting Started
- Error Code 11-601
- The Sling Freestream Experience Explained
- Missing or locked channels
Sources checked .
STARZ (US)US service
- Availability
- This selection is the US STARZ app and website. Licensed STARZ programming or a channel in another country is not another edition of the same US app account.
- Subscription & access
- Use the correct direct, app-store or TV-provider sign-in. Some channel subscriptions, including Amazon Channels and Roku Channels, do not provide access to the STARZ app.
- App or provider
- Before treating an incorrect-password message as a network problem, check whether the subscription includes the STARZ app or must be watched in another provider's app.
- Regional checks
- This selection is the US STARZ app/site. STARZ’s help excludes access from outside the US and through VPN/proxy connections; check its location and account requirements before changing your setup.
Official sources
- STARZ Terms of Use
- I cannot log in — incorrect email or password
- STARZ Form 10-KT filed February 26, 2026
Sources checked .
TubiRegional catalogs
- Availability
- Confirmed Tubi markets include the US, Canada, Australia, Mexico, Puerto Rico, Costa Rica, Ecuador, El Salvador, Guatemala, Panama and the UK. Device, catalog and event availability vary; this is not a per-title guarantee.
- Subscription & access
- Tubi is free and ad-supported, with no paid ad-free tier. Some events or features need a free signed-in account; check the specific event’s requirements.
- App or provider
- Supported devices vary by market. Check the supported-device list for your country and any requirements for the particular event.
- Regional checks
- Tubi operates in several markets. US event and catalog availability should not be assumed for the local version elsewhere.
Official sources
- Tubi corporate — Coverage
- Supported Devices Outside of the US
- Why are there ads? Can I remove them?
- 2026 NFL Thanksgiving Football on Tubi
Sources checked .
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